![]() ![]() I first looked under the C:\ProgramData\Microsoft\Windows Server\Logs folder within the SharedServiceHost-EmailProviderServiceConfig.log file for any Integration Tool errors. ![]() ![]() Make sure that the computer is connected to the Internet and then try again.” Specifically, when running the O365 Integration wizard you would receive an error stating, “Cannot connect to Microsoft Online services…. However, in this case, functionality had been broken for several weeks before they decided to reach out to me. The customer stated this issue happened once before but apparently resolved itself. Here’s a quick post to describe an issue I didn’t see referenced anywhere else except for within forum replies.Ī customer had Windows Server 2012 R2 Essentials configured with Office 365 Integration but noticed they were unable to make any changes to the integration (such as changing the Admin account or adding new users) and the Exchange Online-related status indicators in the Essentials Dashboard were not being displayed properly. ![]()
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